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内容简介:
The third volume in the internationally bestselling McKinsey
Trilogy, The McKinsey Engagement is an action guide to realizing
the consistently high level of business solutions achieved by the
experts at the world’s most respected consulting firms.
Former consultant Dr. Paul Friga distills the guiding principles
first presented in the bestselling The McKinsey Way and the
tested-in-the-trenches methodologies outlined in The McKinsey Mind,
and combines them with many of the principles and procedures
implemented by the military and other organizations. The result is
nothing less than the business equivalent of a Special Forces Field
Manual.
True to its stated goal of arming consultants and corporate problem
solvers with a blueprint for achieving consistently phenomenal
results, The McKinsey Engagement is short on theory and long on
action. Each chapter focuses on one element in the celebrated TEAM
FOCUS problem-solving model and features a concise discussion of a
key concept or principle, followed by:
Clear rules of engagement
A set of operating tactics
Sophisticated problem solving tools
Easy-to-follow action steps
Exercises, checklists, and training tips
War stories and best practices case studies
A toolkit for bringing clarity, discipline, and purpose to all your
problem-solving and change management initiatives, The McKinsey
Engagement is an indispensable guide for consultants, as well as
for executives, managers, students, and corporate trainers.
书籍目录:
Acknowledgments
Preface
Introduction
PART 1 TEAM
CHAPTER 1:Talk
Concept
Rules of Engagement
Rule 1:Communicate Constantly
Rule 2:Listen Attentively
Rule 3:Separate Issues from People
Operating Tactics
Stories from the Field
Case Study
CHAPTER 2:Evaluate
Concept
Rules of Engagement
Rule 1:Discuss Team Dynamics
Rule 2:Set Expectations and Monitor Results
Rule 3:Develop and Reevaluate a Personal Plan
Operating Tactics
Stories from the Field
Case Study
CHAPTER 3:Assist
Concept
Rules of Engagement
Rule 1:Leverage Expertise
Rule 2:Keep Teammates Accountable
Rule 3:Provide Timely Feedback
Operating Tactics
Stories from the Field
Case Study
CHAPTER 4:Motivate
Concept
Rules of Engagement
Rule 1:Identify Unique Motivators
Rule 2:Positively Reinforce Teammates
Rule 3:Celebrate Achievements
Operating Tactics
Stories from the Field
Case Study
PART 2 FOCUS
CHAPTER 5:Frame
Concept
Rules of Engagement
Rule 1:Identify the Key Question
Rule 2:Develop the Issue Tree
Rule 3:Formulate Hypotheses
Operating Tactics
Stories from the Field
Case Study
……
Afterword
The TEAM FOCUS Rules of Engagement
Index of Stories from the Field
List of Illustrations
Index
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